Delivery of the goods.
Deliveries are made within 2-14 working days depending on destination. Montón de trigo montón de paja reserves the right and option to take up to 14 working days whenever for any cause beyond the company itself.
Warranty for products purchased online sales.
All our items, unless the artworks are guaranteed for 2 years against manufacturing defects. Manufacturing defects are usually visible on the face and / or become evident within a few days of use. The article deterioration caused by improper use of the same or exposure to external factors degrading quality defect is not in the manufacture thereof.
Defects or damage due to incorrect use or handling of the material or wear caused by normal use thereof, are not included in this warranty.
The items offered on this website are a selection of products from the collection Montón de trigo montón de paja and meet the same quality and assurance requirements that are offered for sale in stores Montón de trigo montón de paja. We are committed to serve you quickly and effectively to solve any problems that have arisen with our products or shipments. If you have any questions or problems receiving our products please contact us. When you receive your order, you are not completely satisfied with it, you have 10 days to notify Montón de trigo montón de paja. After these 10 days Montón de trigo montón de paja is not responsible.
Many of our items are rooted in craft workshops that take great interest in the quality of its articles. This does not mean that they sometimes finish them differs from the visual perfection that industrial production provides.
Cancellation of orders.
If your order has not yet left our warehouse, you can cancel your order as long as it was not issued. Note that orders are shipped the first business day after purchase. For cancellation, please contact us and we will cancel it for you, as long as the order has not been issued previously. If the order has already left our warehouse, you can not make the cancellation.
Finally, please note that Monton de trigo monton de paja has two shops in Segovia for over 15 years. Two shops specializing in art, contemporary craft and design. Experience tells us that our most precious asset is our customers so that, with any questions, suggestions or complaints, please contact us and we will give you a satisfactory solution.
This web www.montondetrigomontondepaja.com and online store owned Montón de trigo montón de paja S.L. B-40175721. At Plaza de la Merced, 1 Segovia, Spain and registered in the Commercial Register of Segovia, page 137 of Volume Sg3046 Book 0 Page 20